Golden Hour Media LLC d/b/a Locale
Effective Date: July 14, 2026 | Last Updated: July 14, 2026
IMPORTANT: Please read these Terms and Conditions carefully before using the Locale platform. By accessing or using Locale, you agree to be bound by these Terms. If you do not agree, do not use the platform.
Locale is a real estate media platform operated by Golden Hour Media LLC, a Minnesota limited liability company (“Company,” “we,” “us,” or “our”). Locale connects licensed real estate agents and brokerages (“Agents”) with vetted photography and videography professionals (“Media Partners”) to facilitate the booking, management, and delivery of real estate media services.
These Terms and Conditions (“Terms”) govern your access to and use of the Locale platform, including the website located at localeworks.com, any mobile applications, and all related services (collectively, the “Platform”).
By using the Platform, you represent and warrant that you:
Locale reserves the right to suspend or terminate any account that does not meet these eligibility requirements.
To access certain features of the Platform, you must create an account. You agree to:
Locale reserves the right to refuse registration or cancel accounts at its discretion.
Real estate agents and brokerages may register on the Platform to submit media requests, manage projects, and receive delivered media. Agents access the Platform under the following plan:
Locale reserves the right to modify pricing with reasonable advance notice to existing subscribers.
Vetted content creators — including but not limited to photographers, videographers, drone operators, floor plan specialists, and any other media professionals — may apply to join the Platform as Media Partners. Admission to the Locale network is subject to a vetting and review process at Locale’s sole discretion. Media Partners agree to:
Media companies seeking to use Locale as an operational platform for managing their teams and projects may enter into a separate Enterprise Agreement with Locale. Enterprise terms, including pricing, support levels, whitelabel access, and network inclusion, are negotiated individually and governed by a separate written agreement. In the event of a conflict between these Terms and an Enterprise Agreement, the Enterprise Agreement shall control.
When an Agent submits a media request through the Platform, Locale will route the request to an available, vetted Media Partner based on availability, location, and project requirements. Locale does not guarantee the availability of a Media Partner for any specific request or timeframe.
Locale acts as a marketplace facilitator and is not a party to the service agreement between the Agent and the Media Partner. Locale does not employ Media Partners and is not responsible for the quality, timeliness, or outcome of any media services provided.
Agent subscription fees are billed monthly via Stripe or such other payment processor as Locale may designate. By providing payment information, you authorize Locale to charge your payment method on a recurring monthly basis. All fees are non-refundable except as expressly stated in these Terms or required by applicable law.
Upon an Agent’s acceptance of delivered media (see Section 7), Locale will release payment to the applicable Media Partner, less any applicable platform fees. Locale may withhold payment in the event of a dispute, suspected fraud, or violation of these Terms.
Locale retains a fee of fifteen percent (15%) of the project value for any project transacted through the Platform between an Agent and a Media Partner. This fee applies to all projects completed through the Platform regardless of how the Agent and Media Partner were originally introduced. Work performed entirely outside the Platform and not facilitated through Locale’s systems is not subject to this fee.
The specific application of the platform fee for Enterprise Media Partners is governed by the applicable Enterprise Agreement.
Each party is responsible for all taxes applicable to payments received through the Platform. Locale will issue applicable tax documentation as required by law.
Upon completion of a project, the Media Partner will upload the final media to the Platform. Locale will deliver a watermarked version of the media to the Agent for review. The watermarked preview is provided solely for review purposes and may not be used, distributed, or published in any form.
The Agent must review the watermarked media and either accept or request revisions within forty-eight (48) hours of delivery. Acceptance by the Agent triggers payment release to the Media Partner and delivery of the final, unwatermarked media to the Agent.
If an Agent does not respond within forty-eight (48) hours of delivery, the media will be deemed accepted, payment will be released to the Media Partner, and the final media will be made available to the Agent. Locale reserves the right to extend this window at its discretion.
Revision requests must be based on a failure to meet the agreed project scope. Revisions are not guaranteed and are subject to Media Partner availability and the terms of the applicable project. Locale may, at its discretion, mediate disputes between Agents and Media Partners regarding revision requests.
You agree not to:
Violation of these prohibitions may result in immediate account suspension or termination and may expose you to legal liability.
All content, features, and functionality of the Platform — including but not limited to software, text, graphics, logos, and design — are the exclusive property of Golden Hour Media LLC or its licensors and are protected by applicable intellectual property laws. You may not copy, modify, distribute, or create derivative works from any Platform content without express written permission from Locale.
Ownership of media produced through the Platform is governed by the agreement between the Agent and the Media Partner. Locale does not claim ownership of any media produced through Platform transactions. By uploading media to the Platform, Media Partners grant Locale a limited, non-exclusive license to host, display, and deliver such media solely for the purpose of fulfilling the applicable project.
Any feedback, suggestions, or ideas you provide to Locale regarding the Platform may be used by Locale without obligation or compensation to you.
The Platform is provided on an “as is” and “as available” basis without warranties of any kind, express or implied. Locale does not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components. Locale makes no warranty regarding the quality, accuracy, or fitness for purpose of any media produced through the Platform.
To the fullest extent permitted by applicable law, Golden Hour Media LLC and its members, managers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Platform, even if Locale has been advised of the possibility of such damages.
Locale’s total liability for any claim arising out of or related to these Terms or the Platform shall not exceed the amount paid by you to Locale in the three (3) months preceding the claim.
You agree to indemnify, defend, and hold harmless Golden Hour Media LLC and its members, managers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Platform, your violation of these Terms, or your violation of any rights of another party.
Locale may suspend or terminate your access to the Platform at any time, with or without cause, and with or without notice. You may terminate your account at any time by contacting Locale at info@localeworks.com. Upon termination, your right to use the Platform will immediately cease. Sections 6, 9, 10, 11, 12, and 15 shall survive termination.
Your use of the Platform is also governed by Locale’s Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the collection and use of your information as described in the Privacy Policy.
These Terms shall be governed by and construed in accordance with the laws of the State of Minnesota, without regard to its conflict of law principles. Any dispute arising out of or related to these Terms or the Platform shall be resolved exclusively in the state or federal courts located in Hennepin County, Minnesota, and you consent to the personal jurisdiction of such courts.
Locale reserves the right to seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement of its intellectual property rights.
Locale reserves the right to modify these Terms at any time. When changes are made, Locale will update the “Last Updated” date at the top of this document and, where appropriate, notify registered users by email or in-platform notification. Your continued use of the Platform following notice of any changes constitutes your acceptance of the updated Terms.
If you have any questions about these Terms, please contact:
Golden Hour Media LLC d/b/a Locale
Email: info@localeworks.com
Website: localeworks.com